Mr HelpDesk Computer Repair

Mr HelpDeskComputer and Network Services

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About

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Welcome!

Mr. HelpDesk is a computer repair and networking company servicing the Greater Fort Worth Area. We provide a wide range of services for home computers, laptops, smart phones, personal devices, and small businesses at affordable rates.

Please browse our solutions for Home and Small Business, check out our Unbeatable Rates,and Contact Us with any questions or comments.

Talk to a live technician NOW _ (817) 471-8194

Computer ever make you feel like this? We Can Help!

Mr HelpDesk is proud to be accredited with an "A" rating by the Better Business Bureau

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Home Services Mr. HelpDesk for Home Computers & DevicesStandard Services include:Preventative maintenanceVirus/spyware/malware removalData and file recovery or transfer to a new device**Reinstallation of operating systemSoftware installation/reinstallation/upgradeIncrease start-up speedSet-up of new computers, laptops, or other devicesRepair/replace/upgrade hardwareCustom Services include:Data and file recovery exceeding 50 gBSet-up of a wireless network with more than 1 broadcasting station or more than 5 wireless devicesSet-up of interactive multimedia communication (Skype, videostreaming, etc.)Remote serviceTechnology tutorials24-hour turnaround time (based on availability)All Services Include:Complimentary Anti-Virus and Anti-Spyware installationDusting and cleaning of equipmentProfessional dressing of wires and equipment for on-site set-upRecommendations for upgrades, software, and maintenanceReminders for preventative maintenance (upon request)Didn't find what you were looking for? JUST ASK! Rates may vary.* rates do not include cost of parts; all services are subject to Texas sales tax** includes total data up to 50 gigabytes. Higher volume will incur additional charges.*** includes setup of 1 broadcasting station and up to 5 wireless devices
Business Services

Mr. HelpDesk for Small Business

If you own a business and need IT Support we have the solution!FREE TRIAL!2 hours of FREE support with no obligation Let us prove that we are the solution you have been looking for. If you are unsatisfied then you are under no obligation, and we will not hassle you by phone, email, etc. Test our superior IT services RISK FREE today!Every customer enjoys 'Platinum' level service:Most of our competitors will offer varying levels of service, like silver, gold, and platinum, with different response times and service priorities. At Mr. HelpDesk, ALL of our customers are top priority ALL of the time.Experience Consistency and Continuity of Care:Tired of explaining your business needs to every new service technician that shows up? When you call us you will receive the SAME technician every time! Your techncian will be familiar with you, your business, and your IT needs.Enjoy Unbeatable Rates:Our competitors don't post their rates - they want you on the phone to buy their PREMIUM service package. With Mr HelpDesk you pay $65/hr for all business computer services during regular business hours.Ask About our Service Contracts and Block Hour DiscountsIf you need regular service, we will set-up a free consultation to determine how many service hours per month you need to keep your business running smoothly. If you would like to purchase block hours (minimum 10 hours) you will recieve a $10 per hour discount and you can use them whenever you like, and they never expire. Incentives and discounts will vary based on your service needs. Some incentives include night and weekend allowances, free service hours, and discounted rates.If you have any questions please contact us. We will be happy to answer any question you have.
Rates

Rates listed do not include but are subject to Texas sales tax.

Home Service Rates

Cost of Labor: $40/hr

You will NEVER pay more than $120 for labor per device on standard services

Cost of Parts: You pay what we pay!

We do NOT charge a markup or premium for the parts we use

ALL charges will be disclosed to you before service begins!

Click here to see a list of standard and custom services.

Business Service Rates

Standard Rates: (No contract required)

Business Hours: $65/hr

Monday thru Friday 8am-6pm

Weekends/Nights: $80/hr

On-call 24/7/365

Service Contract/Block Hour incentives vary, but may include:

Discounted rates

Complimentary Service Hours

Weekends/Nights for Business Hour Rates

Downloads Free Downloads***The program(s)/information below is intended for use by individuals as a guide to aid in virus/spyware removal. In no way does Mr HelpDesk LLC or any of its affiliates take responsibility for any adverse effect(s) or further damage you may cause to your equipment by trying to fix it yourself ***AVG Free EditionHomepage: http://free.avg.comDownload here: http://free.avg.com/us-en/download-free-antivirus-thank-youGreat for personal use and ease of mind. It has a friendly user interface and AVG updates this program often. Please note the free edition is for PERSONAL use only. For the corporate editions they offer please visit this site: http://www.avg.com/business-security MalwareBytes Anti-MalwareHomepage: http://www.malwarebytes.org/Download here: http://fileforum.betanews.com/download/Malwarebytes-AntiMalware/1186760019/1GREAT program; also free. A good second line of defense to use while scanning for viruses and malware. Make sure to use the update feature before scanning. Also just available for PERSONAL use.Ad-AwareHomepage: http://www.lavasoft.comDownload here: http://download.cnet.com/3001-8022_4-10045910.html?spi=dee0132480e50fd5856696f45b28d0ba&part=dl-lavasoft_products_noTPGood program to remove spyware and other malicious things that may find their way onto your hard drive. As always this free version is only for PERSONAL use only.
Contact

Mr HelpDesk LLC

Service\Support: 817-471-8194

HELP_mrhelpdesk.net

Physical Address:

4304 Baldwin Ave.

Fort Worth, TX 76115

Accounts\Legal: 817-721-9434

ACCOUNTS_mrhelpdesk.net

Mailing address:

P.O. Box 162751

Fort Worth, TX 76161

Contact us!

About

Who is Mr HelpDesk?

Mr HelpDesk was founded in 2008 to provide personal computer repair services at an affordable price. With customers tired of being overcharged by larger IT corporations, Mr HelpDesk was an instant success! The company was restructured in 2011 and now Mr HelpDesk is stronger, faster, and cheaper than ever! Mr HelpDesk is currently owned and operated by Sean Roark and Randy Martin, whose combined education, training, and experience guarantee your computer problems will be solved.

Our technicians hold industry standard certifications and are highly experienced in personal and business computer systems, networking, and technology.

Talk to a live technician NOW (817) 471-8194 Help_MrHelpDesk.net